Information & Details
While we strive to always provide the latest information and details about our product offerings on this website, please be sure to check with your travel agent on any specifics that may be important to you. Information presented here is subject to change and is not guaranteed to be free from errors. Contents of this website only apply to tours/journeys to East Africa (Tanzania, Kenya & Uganda)
Nothing contained herein shall be deemed or construed to create any financial or other liability or responsibility on Sandals for or on behalf of, or in relation to, any of the various Travel Agents or Agencies listed in this website.
All prices listed in this site are in U.S. Dollars, unless otherwise specified. Promotions listed in this website can be changed or withdrawn at any time and blackout dates may apply.
Welcome to the America To Africa Safari Privacy Notice. A2A Safari respects your privacy and is committed to protecting your personal data. This Privacy Notice applies to A2ASafari.com and/or any Website owned, operated, licensed or controlled by America To Africa Safari USA, LLC (referred to in this Privacy Notice as the “Site”). This Site is intended for use by persons who are residents of the United States of America and who are over 18 years of age. By using this Site, you accept the practices described in this Privacy Notice. This Privacy Notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or when you otherwise provide personal data to us via other means (such as over the telephone) (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This Privacy Notice is provided in a layered format so that you can easily click through to the specific areas set out below. Alternatively, you can download a PDF version of the Notice here.
Please also use refer to the Glossary that we have set out at the end of the Notice, if there is any terminology used in this Privacy Notice that you are unfamiliar with or that you don’t fully understand.
1. IMPORTANT INFORMATION AND WHO WE ARE
2. THE DATA WE COLLECT ABOUT YOU
3. HOW YOUR PERSONAL DATA IS COLLECTED
4. HOW WE USE YOUR PERSONAL DATA
5. HOW WE DISCLOSE YOUR PERSONAL DATA
6. WHEN WE TRANSFER YOUR DATA OVERSEAS
7. HOW WE SECURE YOUR DATA
8. HOW LONG WE RETAIN YOUR DATA FOR
9. YOUR LEGAL RIGHTS
1. Important information and who we are
Purpose of this Privacy Notice
This Privacy Notice aims to give you information on how America To Africa Safari collects, managers and processes your personal data, including any data you may provide through this website or via any other means (such as over the telephone) when you purchase travel arrangements through us or otherwise provide personal data to us.
This website is not intended for children, and the only circumstance in which we collect data relating to children is when you make a booking of arrangements and you have children in your party.
It is important that you read this privacy notice together with any other Privacy Notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Notice supplements the other notices and is not intended to override them.
America To Africa Safari USA, LLC is the controller and in certain circumstances a processor and responsible for your personal data (collectively referred to as [“COMPANY”], “we”, “us” or “our” in this Privacy Notice).
We have appointed a data protection compliance manager who is responsible for overseeing questions in relation to this Privacy Notice. If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact the data protection compliance manager using the details set out below.
Our full details are:
|Full name of legal entity:||America To Africa Safari, LLC|
|Name:||Data Protection Compliance Manager|
|Postal address:||3225 McLeod Drive, Suite 100 Las Vegas, NV 89121|
Changes to the Privacy Notice and your duty to inform us of changes
This version was last updated on September 2018 and historic versions can be obtained by contacting us.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if any of the details you provide to us should change during the course of your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
2. The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data from which the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
This includes data relating specifically to your identity, such as your first name, maiden name, last name or similar identifier, marital status, title, date of birth and gender.
(B) Contact Data
This includes data relating to how you may be contacted, such as your home address, business address, email address and telephone numbers.
(C) Financial Data
This include data relating to your means and methods of payment, such as your bank account and payment card details.
(D) Transaction Data
This includes data relating to the transactions you have carried out with us, such as details about payments to and from you and other details of products and services you have purchased from us.
(E) Technical Data
This includes more technical data that we may obtain when you make use of our website, such as your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
(F) Profile Data
This includes the data that we receive if and when you create a profile on our website and make use of that profile, such as your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
(G) Usage Data
This includes information about how you use our website, products and services.
(H) Marketing and Communications Data
This includes your preferences in relation to whether or not you want to receive marketing from us and our third parties and also your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we will treat the combined data as personal data which will be used in accordance with this Privacy Notice.
Special Categories of Personal Data
During our interactions we may collect special categories of personal data about you as detailed below. This may be because you want us to have the information or inadvertently as result of a group you travel with. It may also be because we need to know certain personal data about you which is special category data in order that we can provide you with the best possible service and advise you whether a trip is suitable for you. Health is one of the best examples of this.
E.g., If we receive a group booking from a specific religious association we will inadvertently have details of religious beliefs of those individuals. The same can be said for groups from political associations and trade union associations.
E.g., We are sometimes asked whether certain medication is allowed to be taken into certain jurisdictions which discloses certain medical conditions.
Other special category of personal data which we may end up receiving from you include details about your:
- dietary requirements which may disclose your religious or philosophical beliefs;
- race or ethnicity;
- sex life or your sexual orientation;
- political opinions;
- trade union membership;
- genetic and biometric data.
We collect and process the above data only where it is strictly necessary to do so. Furthermore, we will only collect and process the above special categories of sensitive personal data where you have provided us with your explicit consent to do so.
You are not under any obligation to consent to us processing your sensitive personal data.
If you are happy to consent to our use of your sensitive personal data, you will also be able to withdraw your consent at any time.
3. How your personal data is collected
We use different methods to collect data from and about you including through:
(A) Direct interactions
You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- make a booking of arrangements;
- request a quote for arrangements;
- subscribe to our newsletter or other publications;
- request marketing;
- enter a competition, promotion or survey;
- give us some feedback; or
- use our online payment and client portals.
(B) Automated technologies or interactions
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.
(C) Third parties
We may receive personal data about you from various third parties as set out below:
- Technical Data from the following parties:(i) analytics providers such as Google based outside the EU; (ii) advertising networks such as Google; and
(D) From time to time we may run competitions with third parties where we would collect data about you however, all participants have the option to opt in or out to receive any information from us.
(E) We have in the past shared client data with Allant Group for profiling research purposes. In the future we may share client data with Allant Group or another research agency to identify the profile of our client base.
4. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at firstname.lastname@example.org if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
|Purpose/Activity||Type of data||Lawful basis for processing including basis of legitimate interest|
|Register you as a prospect and initial profile creation||(a) Identity; (b) Contact (c) Marketing and Communications||Necessary for our legitimate interest|
|Creation of itinerary and trip planning, which includes the transfer of data to other jurisdictions.||(a) Identity; (b) Contact; (c) Special Categories of Personal Data||(a) Performance of a contract with you (b) Necessary for our legitimate interest|
|To process and deliver your booking including:
(a) Putting final itinerary together and adding additional requests; (b) Transfer of further data to other jurisdictions as requested by the guest; (c) Manage payments, fees and charges; (d) Collect and recover money owed to us.
|(a) Identity; (b) Contact; (c) Financial; (d) Transaction; (e) Marketing and Communications. (f) Special Categories of Personal Data||(a) Performance of a contract with you; (b) Necessary for our legitimate interests (to recover debts due to us).|
|To manage our relationship with you which will include:
(a) Right to rectification of your personal information. (b) Asking you to leave a review or take a survey.
|(a) Identity; (b) Contact; (c) Profile; (d)Marketing and Communications; (e) Special Categories of Personal Data.||(a) Necessary to comply with a legal obligation; (b) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).|
|To enable you to partake in a prize draw, competition or complete a survey.||(a) Identity; (b) Contact; (c) Profile; (d) Usage; (e) Marketing and Communications.||(a) Performance of a contract with you; (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business).|
|To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).||(a) Identity; (b) Contact; (c) Technical.||(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise); (b) Necessary to comply with a legal obligation.|
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you||(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical||Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy). To ensure marketing is relevant to your requirements or interests.|
|To use data analytics to improve our website, products/services, marketing, customer relationships and experiences||(a) Technical (b) Usage||Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)|
|To make suggestions and recommendations to you about goods or services that may be of interest to you||(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile||Necessary for our legitimate interests (to develop our products/services and grow our business)|
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You can ask us to stop sending you marketing messages at any time by following the opt-out unsubscribe links on any marketing message sent to you or by contacting your travel consultant at any time or by sending an email to email@example.com.
Where you opt out of receiving these marketing messages, you will still receive communications that are required as a result of a purchase of arrangements or other such transactions.
Special notice to California residents
Under California Civil Code Section 1798.83, California residents have the right to request and receive from us, once per year and free of charge, information about the personal information we have disclosed (if any) to third parties for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to firstname.lastname@example.org including the phrase “California Privacy Request” in the subject line, and provide us with your name, postal address and email address.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at email@example.com.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
(A) Internal Third Parties as set out in the Glossary.
(B) External Third Parties as set out in the Glossary.
(C) Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. International transfers
We do transfer your personal data outside the European Economic Area (EEA) in order to satisfy our contract with you if you are travelling outside of the EEA.
7. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us at firstname.lastname@example.org
In addition to the above, by law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for ten years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data; see Request erasure below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
(A) Request access to your personal data.
(B) Request correction of your personal data.
(C) Request erasure of your personal data.
(D) Object to processing of your personal data.
(E) Request restriction of processing your personal data.
(F) Request transfer of your personal data.
(G) Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us at email@example.com
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. You will be required to show your identification at an Abercrombie & Kent office in Downers Grove, Illinois. Please contact us at firstname.lastname@example.org to determine your nearest location.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
- Legitimate Interest
means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us at email@example.com
- Performance of Contract
means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- Comply with a legal or regulatory obligation
means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
- Internal Third Parties
Other companies in the Abercrombie & Kent Group acting as joint controllers or processors and who are based globally and provide travel related services, IT and system administration, Human Resources Related services, finance and legal.
- External Third Parties
i. Service providers acting as processors based globally and providing travel related services.
ii. Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, information technology service providers and insurers based globally who provide consultancy, banking, legal, insurance and accounting services.
iii. HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based globally who require reporting of processing activities in certain circumstances.
YOUR LEGAL RIGHTS
You have the right to:
- Request access
to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction
of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure
of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing
of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.
- Request restriction of processing
of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) if you want us to establish the data’s accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request the transfer
of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time
where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
All information, text, logos, graphics, images, software, and other content (referred to as the “Materials”) that make up this Site are the property of A2A Safari or its licensors. Copyright © 2018-2019 America To Africa Safari USA, LLC All rights reserved. The Materials may refer to transportation, hotel accommodations, restaurants and other services that are supplied by various independent suppliers (including, but not limited to, other A2A Safari companies) that are not subject to A2A Safari’s control. A2A Safari cannot, therefore, be liable for death, personal injury or any other loss that may occur (1) due to any act or omission of any such supplier, (2) by reason of any other event over which it has no control.
No Materials from the Site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except that you may download one copy of site Materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the Materials or use of the Materials for any other purpose is a violation of A2A Safari’s copyright and other proprietary rights. For purposes of this agreement, use of any such Materials on any other Web site or networked computer environment is prohibited. Journalists and search engines may cite or refer to the URL of this site without limitation. All others may cite or refer to the URL of this site once granted permission after completing our Marks & Logo Usage agreement. All trademarks, service marks, and trade names appearing in the Site are the property of their respective owners.
Unless otherwise specified, the Materials in the Site are presented solely for the purpose of promoting travel programs, services, and other products available in the United States, its territories, possessions and protectorates. Any offer for any travel programs, services, or products, made in the Materials is void where prohibited. This Site is controlled and operated by A2A Safari from its offices within the State of Nevada, United States of America. A2A Safari makes no representation that Materials in the site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
The materials and this site are provided on an “as is, as available” basis without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, A2A Safaridisclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. A2A Safari does not warrant that this site or the server that makes it available are free of viruses or other harmful components. You (and not A2A Safari) assume the entire cost of all necessary servicing, repair or correction. A2A Safari makes no representations or warranties regarding the use or the results of the use of the materials in this site in terms of their currency, correctness, accuracy, reliability, or otherwise. A2A Safari makes no representations or warranties whatsoever about any third party services or any web site which you may access through this site. When you access a non-A2A Safari site, understand that it is independent from A2A Safari and A2A Safari has no control over or responsibility for contents on or the availability of that web site. A link to a non-A2A Safari web site does not constitute or imply an endorsement or recommendation by A2A Safari. All information on this site regarding travel programs, dates, prices, services and products is subject to change without notice. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Limitation of Liability
Under no circumstances, including, but not limited to, negligence, shall A2A Safari be liable for any direct, indirect, special or consequential damages arising out of or related to the use of, or the inability to use, the materials in this site or on any other hyperlinked web site or any third party services, even if A2A Safari has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall A2A Safari’s total liability for all damages, losses and causes of action, whether in contract, tort (including, but not limited to, negligence) or otherwise, exceed the amount paid by you to A2A Safari, if any, for accessing this site.
This agreement shall be governed by and construed in accordance with the laws of the State of Nevada, without giving effect to any principles of conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein and shall not be modified except in writing, signed by both parties.
DEPARTURES AND PRICES GUARANTEED
America To Africa Safari Departure Guarantee
Terms and conditions: All group safaris are guaranteed to operate with a minimum of two (2) persons. Guaranteed departures will operate except only in cases of force majeure, which could include any major world event adversely affecting international travel patterns or other circumstances beyond A2A Safari’s control.
America To Africa Safari Price Assurance
Terms and conditions: A2A Safari will honor any lower advertised price on a2asafari.com for the same program, travel date and accommodation classification for all small group and Signature Series safaris available through A2A Safari excluding international and internal air and extra services. Travel professional or guest must contact A2A Safari for a price adjustment prior to travel. A2A Safari reserves the right to modify or cancel the A2A Safari Price Assurance for future bookings without prior notice.
Terms & Conditions: Small Group, Luxury, Executive Plus, Family & Solo Safaris
These America To Africa Safari USA, LLC (“A2A Safari”) Terms and Conditions apply to group tours including Luxury Small Group, Solo, Executive Safari, Family Safari, as well as Group Pre- and Post-Tour Extensions, departing between November 1, 2018 and November 31, 2019. For all other terms and conditions, please refer to a2asafari.com
All group safaris are guaranteed to operate with a minimum of two (2) persons unless noted on the itinerary. Guaranteed departures will operate except only in cases of force majeure, which could include any major world event adversely affecting international travel patterns or other circumstances beyond A2A Safari’s control.
INCLUDED IN TOURS
All accommodations, meals and fully guided sightseeing (including park and entrance fees) as noted in the itinerary; airport transfers to/from hotel/ship in the first/last published city regardless of day of arrival and departure (on Extensions, transfers may be included on start and end dates only); services of A2A Safari Resident Tour Director or appropriate guide on Pre- and Post-Tour Extensions; coffee/tea/soft drinks/water at included meals; local wine and beer at all designated welcome and farewell dinners and with all lunches and dinners. local bottled water during sightseeing; porterage of up to two (2) pieces of baggage; complimentary Internet access (where available on mobile camp, and at lodges; service levels are not guaranteed); hotel taxes; and gratuities throughout, except to the Resident Tour Director/Extension guide/East Africa safari driver-guides.
Luxury Small Group Additional Inclusions:
A2A Safari’s Travelling Bell Boy Service is provided; however, because of security regulations, this service may be limited at airports. A2A Safari’s Traveler’s Valet includes laundry service for eight (8) pieces (excludes Pre- and Post-Tour Extensions and Climb Kilimanjaro). Dry cleaning is not included. A2A Safari’s Breakfast in Bed service is included on Luxury Small Group up to two times per journey (limitations may apply for Solo travelers safari ).
East Africa Safaris Additional Inclusions:
Medical evacuation service, when available, including air transportation to medical care facilities, is included within Kenya and Tanzania. For Climb Kilimanjaro program participants, medical evacuation is included from the foot of Mount Kilimanjaro to Nairobi. Hospitalization and medical expenses are at an additional cost.
NOT INCLUDED IN TOURS
A2A Safari’s Guest Protection Program; international and internal airfares, unless otherwise noted; costs associated with obtaining passports or entry visas; reciprocity and other border fees; airport departure taxes, unless otherwise noted; excess baggage charges; gratuities to the Resident Tour Director/Extension guide/East Africa safari driver-guides; meals other than those specified in the itinerary; room service (except on selected itinerary); beverages other than those noted in inclusions above; sightseeing not included in the published itinerary; and personal expenses such as laundry (except for A2A Safari’s Traveler’s Valet as noted), communication charges, Internet access for all trains; and optional activities (which are subject to availability).
Most hotels allow check-in to take place during the mid afternoon. Should you wish to have a guaranteed room ready for your immediate check-in upon arrival, it can be arranged for an additional charge. Please ask A2A Safari for details and prices.
ROOM UPGRADES/SPECIAL REQUESTS
Upgrades are available on request at individual hotels. Specific requests such as adjacent or connecting rooms, bedding requests, smoking rooms and special dietary needs should be advised at time of booking. Please note that while every effort will be made to secure a special request, it cannot be guaranteed.
A2A Safari reserves the right to modify program itineraries, including arranged sightseeing, and substitute accommodations, including vessels, aircraft and trains, at any time due to unforeseen circumstances or circumstances beyond A2A Safari’s control. Every effort will be made to operate itineraries as planned, but alterations may occur after the final itinerary has been issued.
International airfare (to the tour starting point and from the ending point) is not included in program pricing. A2A Safari has special agreements with many air carriers and can offer quotations from any gateway. Some tours require internal flights as specified in the itinerary. This airfare is typically not included and must be purchased from A2A Safari in addition to the tour. In the instance where charter flights are used and seating is limited, A2A Safari reserves the right to substitute and confirm air reservations on a suitable alternative scheduled air flight. All internal air is based on economy class seating and is 100% non-refundable at time of final payment (some exceptions may apply). All international and internal air quotes are subject to change until final payment has been received by A2A Safari. Flight confirmation is based on availability. Air reservations cannot be confirmed until a passport copy is received by A2A Safari.
All air carriers are independent contractors and are not owned, managed, controlled or operated by A2A Safari Your airline ticket constitutes a contract between yourself and the airlines (and not A2A Safari), even if purchased through A2A Safari. A2A Safari is not liable for, and does not assume responsibility or accept claims with regard to, seat assignments, name changes, schedule changes, flight changes and/or cancellations. Should you change or cancel your air transportation arrangements before or after your travel begins, all airline change and cancellation fees will apply.
A2A Safari provides porterage of up to two (2) pieces of baggage per person. Please note should your tour include internal/domestic or charter flights, your luggage allowance may be less than two (2) pieces of baggage and weight/size restrictions and additional costs may apply.
Details will be provided in your Pre-Travel Documentation. Baggage and personal effects are at the owner’s risk throughout the travel program, and A2A Safari assumes no liability for lost or damaged baggage. Please check with your international carrier for other baggage restrictions and fees applicable to your international flights.
PRICES AND ARRANGEMENTS
Quoted program prices are per person, double occupancy except where indicated. Although not expected, published prices may be modified due to unexpected significant external factors not foretasted at the time of printing. A2A Safari is under no obligation to give a breakdown in costs of any journey. Pre- and Post-Tour Extensions are only available to guests booked on related group tours. Modification of program content to accommodate a smaller group size will not affect the published program price.
The minimum age is 10 years old unless noted on the itinerary and all children under age 18 must be accompanied by an adult. A2A Safari reserves the right to marginally exceed the published maximum group size on Family Tours to accommodate a family.
ACTIVE ELEMENTS & CONDUCT
Some active elements have been incorporated into select itineraries. To enjoy the trips as intended, a minimum level of fitness is required. A2A Safari will require prior notice if any participant has any physical or other condition or disability that would prevent them from participating in active elements of any trip and/or could create a hazard to him or herself or to other members of the group. The guest represents that neither he nor she nor anyone travelling with him or her has any physical or other condition or disability that could create a hazard to himself or herself or other members of the tour. A2A Safari reserves the right to decline acceptance of anyone whom it considers unsuitable due to fitness level. A2A Safari also reserves the right to remove from the trip, at the participant’s own expense, anyone whose physical condition or conduct negatively impacts the enjoyment of the other guests or disrupts the tour.
A2A SAFARI’S GUEST PROTECTION PROGRAM
Travel insurance is not included in the price of the program and is recommended. You may purchase A2A Safari’s Guest Protection Program (which provides cancellation coverage, medical coverage and protection against lost or stolen or damaged luggage) or A2A Safari’s Guest Protection Program with Cancel for Any Reason Coverage for an additional fee. Coverage only takes effect upon A2A Safari’s receipt of payment for the plan. The Guest Protection Program is available up to final payment for your journey; however the plan must be purchased within 14 days of trip deposit in order to waive the pre-existing medical condition exclusion. The Cancel for Any Reason Program is only available for purchase within 14 days of trip deposit and is not available to New York residents and on select tours. The cost of coverage is calculated based on the total cost of your travel arrangements and is non-refundable 10 days after purchase.
PASSPORTS AND VISAS
It is the guest’s sole responsibility to obtain and have available when necessary the appropriate valid travel documents. All guests are advised to check with the appropriate government authority to determine the necessary documents. A valid passport is required for U.S. citizens travelling to all international destinations. Passports must be valid for six (6) months after the return of your journey and should also have sufficient blank visa pages for entry and exit stamps. Many destinations also require a visa for U.S. citizens; this will be indicated in your Pre-Travel Documentation. Non-U.S. citizens should contact the appropriate consular office for entry requirements pertaining to their journey. You may be refused boarding or disembarked from a plane, vessel or train without liability for refund, payment, compensation, or credit of any kind if you do not have proper documentation, and you will be subject to any fine or other costs incurred by A2A Safari which result from improper documentation or noncompliance with applicable regulations.
RESERVATION AND PAYMENT SCHEDULE
A2A Safari don’t accept deposits. Full Payment per Person Required at Time of Booking
Cancellations must be received in writing and will become effective on the date of receipt, fax or email. Cancellations received by A2A Safariare subject to the following:
CANCELLATION FEES PER PERSON
Luxury Small Group Tours, Family tours and related Group Pre/Post Tour Extensions (except Select Tours as listed above)
91 days prior to departure or more
90-61 days prior to departure
|20% of program price|
60-31 days prior to departure
|50% of program price|
30 days prior to departure or less
|100% of the program price|
PARTIAL ROOM CANCELLATION:
If a guest cancels or leaves a journey and a roommate remains, an additional supplement may apply to the price for the remaining guest.
CANCELLATION CHARGES FOR INTERNAL AIR
All internal air is 100% non-refundable at time of final payment (some exceptions may apply).
CANCELLATION CHARGES FOR EXTRA SERVICES
Additional hotel nights and other extra services booked in connection with A2A Safari tours are subject to specific cancellation penalties. These will be provided at the time of booking and noted on the invoice.
CLAIMS AND REFUNDS
Refunds are not made for any missed services, except for verifiable extenuating circumstances. Please see our Limits on A2A Safari’s Responsibility clause below. For verifiable claims to be considered, they must be received in writing within 30 days of the termination of the program and be accompanied by supporting documentation and/or a statement from the local destination company verifying the claim. Any adjustment considered will be based on the actual price of the services involved and not on a per diem basis. Adjustments will not be made for unused sightseeing trips or meals. A2A Safari will not accept any liability for any claims that are not received within 30 days of the termination of your travel program.
PHOTOGRAPHY DURING TRAVEL
A2A Safari reserves the right to take photographs and video during the operation of any program or part thereof and to use them for promotional purposes during the program and thereafter. By booking a program with A2A Safari, guests agree to allow their images to be used in such photographs and video. Guests who prefer that their images not be used are asked to identify themselves to their Resident Tour Director at the beginning of their program.
LIMITS ON A2A SAFARI’S RESPONSIBILITY
A2A Safari, its employees, partners, officers, directors, successors, agents and assigns, does not own or operate any property or entity which is to or does provide goods or services for your trip. It purchases transportation (by aircraft, coach, train, vessel, out mobile or otherwise), hotel and other lodging accommodations, restaurant, ground handling and other services from various independent suppliers (including from time to time other affiliated A2A Safari companies). All such persons and entities are independent contractors. As a result, A2A Safari is not liable for any negligent or willful act of any such person or entity or of any third person. In addition and without limitation, A2A Safari is not responsible for any injury, financial or physical loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time.
There are many inherent risks in adventure travel of the type involved here, which can lead to illness, injury, or even death. These risks are increased by the fact that these trips take place in remote locations, far from medical facilities. Guest assumes all such risks associated with participating in these trips.
If you decide to participate in any activities including, but not limited to, any excursions involving animals, riding on animals, SCUBA diving, snorkeling, hot air ballooning, helicopter flights, ziplining, high altitude treks, climbing, whitewater rafting, jet boat rides, snowmobiling, primate tracking and any activity which A2A Safari considers to carry inherent risk of serious illness, injury or death (“Activities”) then you fully understand and acknowledge that Activities carry with them various inherent risks, including serious illness, injury or death and you take complete responsibility for your own health and safety and agree to assume all risks of injury, illness or death, whether foreseen or unforeseen, that may befall you as a result of participating in any Activities and agree to release A2A Safari and its affiliates, their agents, employees and representatives from any liability whatsoever related thereto.
Further, as consideration for being permitted to participate in the Activities; you release A2A Safari, whether known or unknown, from, and agree not to sue or make claim against A2A Safari for, property damage, cancellation of any Activities for any reason, illness, negligent rescue operations or procedures, personal injury, or death arising out of your participation in the Activities, and any activity related thereto, including transportation to and from the site of the Activities, regardless of whether such property damage, illness, personal injury, or death results from the negligence of A2A Safari (but not its reckless, willful, or fraudulent conduct), and/or from any defect in equipment. You further agree to indemnify and hold A2A Safari harmless with respect to any claim made against A2A Safari by anyone else which (a) related to your participation, or (b) which would be subject to the above release and covenant not to sue if you had made the claim directly yourself.
It is the responsibility of the guest to become informed about the most current travel advisories by referring to the US State Department’s travel website at travel.state.gov or by phone at 888 407 4747. In the event of a State Department Travel Advisory against travel to the specific destination location(s) of the trip, should the guest still choose to travel, notwithstanding any travel advisory, the guest assumes all risk of personal injury, death or property damage that may arise out of the events like those advised or warned against.
Any controversy or claim arising out of or relating to these Terms and Conditions, to the Limits on A2A Safari’s Responsibility clause, to any A2A Safari brochure, to any information regarding any A2A Safari trip, service or package, or to any A2A Safari-related trip, activity, service or package, shall be submitted exclusively to and resolved in binding arbitration in Chicago, Illinois under the CPR International Non-administered Arbitration Rules (which can be found at cpradr.org), before a single arbitrator appointed by CPR. Any party or their representative may appear for the arbitration by telephone or video conference. Each party shall bear its own fees, costs and expenses and an equal share of any arbitrator and administrative fees.
ANY PAYMENT TO A2A SAFARI CONSTITUTES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS SET OUT HEREIN AND IN MORE SPECIFIC PRE-TRAVEL DOCUMENTATION, INCLUDING THE GUEST INFORMATION FORM.
A2A Safari accepts all major credit cards.
ONE NAME: ONE UNPARALLELED STANDARD WORLDWIDE
Throughout this brochure, you’ll see references to “America To Africa Safari” (or simply “A2A Safari”). This is our shorthand for the many independent America To Africa Safari companies that work with A2A Safari, to provide its travelers with a consistent worldwide standard of expertise and excellence in travel. Their independence allows our guests to benefit from unique local knowledge and specialized services available only from destination-based operating companies around the globe.
A2A Safari reserves the right to correct any errors or omissions in its published materials and to amend these Terms and Conditions at any time as the result of any material changes to legislation or regulation. All amended Terms and Conditions shall automatically be effective upon being posted by A2A Safari to the website A2Asafari.com. Accordingly, guests should check the website A2Asafari.com prior to travel in order to ensure they are aware of any changes.